Your humble editor has encountered this herself, kittens. ALLLLL my imported Elvis Costello, gone. All the mp3’s that pre-dated iTunes, gone. Everything Apple didn’t recognize, gone. At least with this Apple Music function, Apple steals it and you can play it back if they allow you. So, great. With the iTunes synch that I did, those files were simply eliminated, as if they had never existed. Which, of course, made me hunt through the internet to dowload new copies of those old files, where they still existed (which not all of them did). I’ve said it before and I will say it again: iTunes is the only actively malicious software Steve Jobs ever released. Don’t use it.
“The software is functioning as intended,” said Amber.
“Wait,” I asked, “so it’s supposed to delete my personal files from my internal hard drive without asking my permission?”
“Yes,” she replied.
Maybe I’m Not Pressing the Keys Hard Enough.
I had just explained to Amber that 122 GB of music files were missing from my laptop. I’d already visited the online forum, I said, and they were no help. Although several people had described problems similar to mine, they were all dismissed by condescending “gurus” who simply said that we had mislocated our files (I had the free drive space to prove that wasn’t the case) or that we must have accidentally deleted the files ourselves (we hadn’t). Amber explained that I should blow off these dismissive “solutions” offered online because Apple employees don’t officially use the forums—evidently, that honor is reserved for lost, frustrated people like me, and (at…
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